Privacy policy

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Privacy Policy

Privacy Policy – QTech IT

Version: 1.0 | July 2026 | EN

QTech IT is committed to protecting your privacy and handling personal data securely and transparently. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit www.qtechit.dev, contact us, request a quotation, or use our services.

1. About QTech IT

QTech IT
Rietdekker 24
1445 KG Purmerend
The Netherlands

Chamber of Commerce number: 95630023
Telephone: +31 6 34594235
Email: info@qtechit.dev

2. Personal Data We Collect

Depending on your interaction with us, we may collect:

· your name and contact details;

· company name and job title;

· address, telephone number, and email address;

· project requirements and correspondence;

· quotation, contract, and invoice information;

· payment and transaction details;

· IP address, browser information, and website activity;

· support requests and technical information; and

· other information you voluntarily provide.

We only collect personal data that is reasonably necessary for our services and business activities.

3. How We Use Personal Data

We may process personal data to:

· respond to enquiries;

· prepare quotations and proposals;

· provide software, website, AI, cloud, design, marketing, and IT services;

· manage projects and client communication;

· provide technical support;

· process invoices and payments;

· maintain and secure our website and systems;

· improve our services;

· send service-related updates;

· send marketing communications where permitted; and

· comply with legal, tax, and administrative obligations.

We process personal data based on contractual necessity, legal obligations, legitimate interests, or your consent where required.

4. Website Visitors and Cookies

When you visit our website, we may collect information such as your IP address, browser type, device type, pages visited, and website activity.

We use cookies and similar technologies to operate our website, understand how it is used, and improve its performance.

For more information, please read our Cookies Policy. You can manage optional cookies through the cookie settings available on our website.

5. Clients and Potential Clients

When you contact QTech IT, request a quotation, or become a client, we may process your contact details, company information, project requirements, contracts, correspondence, and payment information.

We use this information to:

· communicate with you;

· understand your requirements;

· prepare and manage proposals;

· deliver the agreed services;

· provide support; and

· meet our financial and legal obligations.

6. Support Requests

When you contact us for support, we may collect your name, email address, project details, account information, technical information, and messages.

We use this information to identify you, investigate the issue, provide assistance, and improve our support services.

Support information is retained only as long as reasonably necessary for support, security, administration, and legal purposes.

7. Data Processed on Behalf of Clients

For certain services, QTech IT may process personal data on behalf of a client.

In these situations:

· the client normally acts as the data controller;

· QTech IT acts as the data processor;

· the client determines why and how the personal data is processed; and

· QTech IT processes the data according to the client’s instructions and the applicable data processing agreement.

Requests relating to this data should normally be sent directly to the relevant client. QTech IT may assist the client in responding to such requests.

8. Sharing Personal Data

We do not sell personal data.

We may share personal data with trusted service providers where necessary to operate our business or provide our services. These may include:

· cloud and hosting providers;

· payment and accounting providers;

· email and communication providers;

· analytics providers;

· software and IT service providers;

· professional advisers; and

· public authorities where legally required.

We require service providers to handle personal data securely and only for the agreed purposes.

9. International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where required, we use appropriate safeguards, such as an adequacy decision or Standard Contractual Clauses, to protect personal data transferred internationally.

10. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

Retention periods may depend on:

· the duration of the client relationship;

· the type of service provided;

· contractual requirements;

· support and security needs; and

· legal, tax, or accounting obligations.

Financial and administrative records may be retained for at least seven years where required by Dutch law.

When personal data is no longer required, we will delete or anonymise it securely.

11. Data Security

QTech IT uses appropriate technical and organisational measures to protect personal data against:

· unauthorised access;

· loss or destruction;

· misuse;

· alteration; and

· unlawful disclosure.

However, no online system or transmission method can be guaranteed to be completely secure.

12. Your Privacy Rights

Under applicable data-protection law, you may have the right to:

· access your personal data;

· correct inaccurate information;

· request deletion of your data;

· restrict the processing of your data;

· object to certain processing;

· receive your data in a portable format;

· withdraw your consent; and

· object to direct marketing.

To exercise your rights, contact us at info@qtechit.dev.

We may request information to confirm your identity before processing your request.

You also have the right to submit a complaint to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

13. Marketing Communications

We may send information about QTech IT services where you have provided consent or where this is otherwise legally permitted.

You can unsubscribe at any time by:

· using the unsubscribe link in the message; or

· contacting us at info@qtechit.dev.

Service-related and administrative messages may still be sent where necessary.

Email: info@qtechit.dev
Telephone: +31 6 34594235
Chamber of Commerce: 95630023
Website: www.qtechit.dev

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